Shipping Policy

1. Order Processing and Dispatch

Once an order is placed, please allow 5–8 business days for order verification, packing, and dispatch (excluding weekends and public holidays). We will provide a tracking number once your order has been shipped, allowing you to monitor its progress.

2. Estimated Delivery Time

After dispatch, standard shipping typically takes 15–30 days. Please note that this is an estimate; delivery may be delayed due to factors such as customs clearance, local courier operations, or public holidays.

3. Shipping Destinations

Currently, we primarily ship to the European Union. Please ensure that your provided delivery address is capable of receiving shipments before placing an order.

4. Customs Duties and Taxes

Order prices do not include any customs duties or import taxes that may be incurred at the destination; such costs are the responsibility of the recipient.

5. Lost Packages / Non-receipt

If there have been no updates on your shipment for an extended period, please contact us via email at [email protected] as soon as possible, and we will assist in checking the status. If a package is returned due to an incorrect address provided by the recipient or because no one was available to sign for the delivery, the associated shipping costs will be the responsibility of the buyer.

6. Policy Updates

We reserve the right to update this Shipping Policy at any time. The latest version will be posted directly on our website.